SVC-1: Capacity Building, Training & Development
BRICS Aviation Services India offers several trainings programme, developed by the ICAO certified Training Course Developers. Contents are customized to the requirement of specific airport. Structured, step-by-step approach and periodic evaluating method help trainees acquire the necessary KSA (knowledge, skill, attitude) on the subject.
Why Subscribe?
✅ Expert-designed curriculum customized to your requirement
✅ Highly experienced and ICAO certified Instructors
✅ Affordable Fee structure
✅ Scientific method of evaluation and certification
ICAO Annex-9: Facilitation and Terminal Services (SVC-1A)
ICAO Annex 9, also known as “Facilitation,” provides a set of guidelines aimed at simplifying and streamlining the movement of passengers, cargo, aircraft, and crews across international borders. It focuses on reducing delays and enhancing efficiency in airport terminal operations, customs, immigration, and other border control measures. Knowledge of Annex-9 results in efficient management of terminal operations and enhancing passenger experience.
Key Course Features:
- Indepth understanding of the Framework, Standards and Recommended Practices of Annex-9
- Ability to customize the training content to the specific requirement of an airport
- Discussion of existing Practices and Procedures
- Completion within legitimate timeframe of 3 days
- Certification upon successful completion
Course Contents:
Session 1: Overview of ICAO Annex 9 and Facilitation Concept
Session 2: International Legal and Regulatory Framework
Session 3: Border Control Measures for Air Travel
Session 4: Cargo and Mail Facilitation
Session 5: Public Health and Terminal Services
Session 6: Crisis Management & Emerging Trends in Facilitation
FOR AIRPORT OPERATIONS STAFF AND PROFESSIONALS
Training Duration: 3 Days
Confirmation required prior to commencement: 3 day
ICAO Annex-14: Aerodrome (SVC-1B)
ICAO Annex 14, titled “Aerodromes,” outlines the standards and recommended practices (SARPs) for the design, operation, and safety of airports. It covers essential aspects such as runway dimensions, lighting, signage, obstacle limitations, and other safety features that are critical for ensuring safe aircraft operations. The annex provides guidelines to help maintain high safety standards at aerodromes, supporting global aviation operations and promoting uniformity in airport infrastructure and practices.
Key Course Features:
- Knowledge on airport infrastructure like Runway, Taxiway, Apron, Stands etc.
- Marking and lighting in the airfield
- Standards and recommended practices for efficient operations
- Design and Operations parameters
- Safety regulations
Course Contents:
Session 1: Introduction to ICAO Annex 14 & Regulatory Framework
Session 2: Aerodrome Planning and Reference Code
Session 3: Runway Design and Configuration
Session 4: Taxiway and Apron Design
Session 5: Airfield Lighting and Visual Aids
Session 6: Safety Management System (SMS) and Runway Safety
Session 7: Wildlife Hazard Management & Aircraft Rescue and Firefighting (ARFF)
Session 8: Obstacle Limitation Surfaces (OLS) and Airport Safeguarding
Session 9: Sustainable Airport Development and Environmental Considerations
Session 10: Airport Emergency Preparedness and Crisis Management
FOR AIRFIELD OPERATIONS AND ENGINEERING PROFESSONALS
Training Duration: 5 and half days
Maximum participats: 25
ICAO Annex-15: Aeronautical Information Service (SVC-1C)
ICAO Annex 15, titled “Aeronautical Information Services,” is a key document in international aviation that sets forth standards and recommendations for the collection, processing, and dissemination of accurate aeronautical data. This annex ensures the effective flow of essential information for flight safety, covering areas such as aeronautical charts, notices, and other critical data related to air navigation.
Key Course Features:
✔ Understand the principles and structure of ICAO Annex 15
✔ Effectively manage NOTAM issuance and classification
✔ Differentiate between NOTAM, AIP Supplements, and Amendments
✔ Ensure compliance with international AIM standards
✔ Enhance aeronautical data accuracy and integrity
Course Contents:
Day 1: Introduction to ICAO Annex 15 & AIM Fundamentals
Session 1: Overview of ICAO Annex 15 & AIM
Session 2: Aeronautical Information Publication (AIP) & Amendments
Session 3: NOTAM – Concepts, Types & Procedures
Session 4: AIP Supplements & Temporary Changes
Session 5: Amendment Process & Data Quality Requirements
Session 6: Practice, Recap and Certification
FOR AIRPORT OPERATIONS STAFF AND PROFESSIONALS
Training Duration: 3 Days
Confirmation required prior to commencement: 3 day
ICAO Annex-19: Integrated Safety Management System (SVC-1D)
Enhance your aviation safety expertise with our comprehensive ICAO Annex 19 Safety Management Systems (SMS) Course! This course provides in-depth knowledge of ICAO’s safety management framework, equipping aviation professionals with the tools to implement and maintain effective SMS in compliance with international standards. Learn from industry experts through practical case studies, interactive sessions, and real-world applications. Whether you’re an airline operator, regulator, or service provider, this course will help you strengthen safety culture, improve risk management, and ensure compliance with global aviation safety requirements.
Key Course Features:
Gain a thorough understanding of ICAO Annex 19 and how to align your organization with international safety management standards.
Learn from industry professionals with extensive experience in aviation safety, regulatory compliance, and SMS implementation.
Engage in hands-on exercises, group discussions, and workshops to reinforce key SMS principles and risk management strategies.
Receive a certificate upon completion, enhancing your credentials and opening new opportunities in aviation safety and regulatory roles.
Course Contents:
Session 1: Introduction to ICAO Annex 19
Session 2: Safety Management Framework
Session 3: Hazard Identification and Risk Assessment
Session 4: Implementing Safety Risk Controls
Session 5: Safety Performance Indicators (SPIs) and Targets
Session 6: Safety Assurance and Continuous Improvement
Session 7: Developing a Positive Safety Culture
Session 8: Regulatory Compliance and Oversight
Session 9: Practical Implementation of SMS
Session 10: Course recap and final Assessment
FOR AIRPORT OPERATIONS AND ENGINEERING PROFESSONALS
Training Duration: 5 and half days
Maximum participats: 25
Terminal Management System and Procedures (SVC-1E)
Mastering Terminal Management Systems & Procedures
Efficient airport terminal operations are the backbone of seamless passenger experiences and smooth airside activities. Our comprehensive training program on Terminal Management Systems & Procedures equips aviation professionals with the knowledge and skills to manage terminal operations effectively. Covering key aspects such as passenger flow management, baggage handling, security protocols, resource allocation, and emergency response, this program ensures a deep understanding of industry best practices and regulatory requirements. With insights from experts and real-world case studies, participants will gain hands-on expertise to optimize terminal efficiency and enhance overall airport performance.
Key Course Features:
- Comprehensive Coverage – Gain in-depth knowledge of terminal operations, including passenger flow, baggage handling, security, and resource management.
- Expert-Led Training – Learn from industry professionals with real-world experience in airport terminal management and operations.
- Interactive Case Studies – Analyze real-world scenarios and best practices from leading airports worldwide to enhance problem-solving skills.
- Hands-On Learning – Engage in practical exercises, role-play simulations, and technology demonstrations for a deeper understanding.
- Future-Ready Insights – Explore innovations like AI-driven passenger processing, self-service technologies, and sustainable terminal management trends.
Course Contents:
Session 1: Fundamentals of Terminal Management
Session 2: Passenger Processing & Facilitation
Session 3: Baggage Handling & Logistics
Session 4: Resource Allocation & Airport Infrastructure Management
Session 5: Crisis Management & Emergency Procedures
Session 6: Innovations & Future of Terminal Management
FOR TERMINAL, GUEST RELATIONS AND SECURITY STAFF
Training Duration: 3 days
Maximum participats: 25
AIRFIELD MANAGEEMNT IN CIVIL AERODROME (SVC-1F)
Mastering Airfield Management in Civil Aerodromes
Efficient airfield management is critical for ensuring safe, seamless, and efficient airport operations. Our specialized training program on Airfield Management in Civil Aerodromes equips aviation professionals with the expertise to oversee airside operations, maintain regulatory compliance, and enhance airfield safety. This program covers key aspects such as runway and taxiway management, airfield inspections, wildlife hazard control, emergency response, and advanced ground handling procedures. Participants will gain insights into industry best practices, cutting-edge technologies, and operational strategies to optimize airfield efficiency. Led by industry experts, this course blends theoretical knowledge with practical case studies and real-world applications, making it ideal for airport managers, airside operations personnel, and aviation professionals seeking to elevate their expertise in airfield management.
Key Course Features:
- Comprehensive Airfield Operations Training – Learn the essentials of runway and taxiway management, apron control, and ground movement coordination.
- Regulatory & Safety Compliance – Understand ICAO, DGCA, and AAI guidelines for airfield safety, inspections, and operational procedures.
- Emergency & Crisis Management – Gain expertise in handling airfield emergencies, including aircraft incidents, fire safety, and wildlife hazard control.
- Technology & Innovation – Explore modern airfield management tools, including AGL (Airfield Ground Lighting), surveillance systems, and automation.
- Hands-On Learning & Case Studies – Engage in real-world scenarios, simulations, and best practices from leading civil aerodromes.
Course Contents:
Session 1: Introduction to Airfield Management
Session 2: Airfield Safety & Compliance
Session 3: Airfield Inspections & Maintenance
Session 4: Wildlife & Environmental Hazard Management
Session 5: Emergency & Disaster Response
Session 6: Advanced Technologies & Future of Airfield Management
Airport Service Quality and ASQ Assurance (SVC-1G)
Mastering ACI’s ASQ Assurance roadmap
Unlock the key to excellence in airport operations with our Airport Service Quality (ASQ) and ASQ Assurance online course. This specialized program, endorsed by Airports Council International (ACI), focuses on enhancing passenger satisfaction and optimizing airport service standards through the ACI’s global ASQ surveys. Apply ASQ assurance practices to continuously improve passenger experience and operational performance. Whether you’re in airport management, customer service, or operations, this course will equip you with the tools to meet and exceed ACI’s global benchmarks. Subscribe it and enhance your expertise in delivering exceptional airport service quality!
Key Course Features:
In-depth ASQ Survey Knowledge – Learn how to use ACI’s ASQ surveys to measure passenger satisfaction.
Quality Management Skills – Implement strategies to improve airport service and operations.
ASQ Assurance Techniques – Master methods for maintaining consistent service quality.
Data Analysis – Develop skills to interpret survey data and generate insightful reports.
Expert Guidance – Gain real-world insights from industry professionals.
Course Contents:
Session 1: Introduction to ASQ Surveys
Session 2: Quality Management in Airports
Session 3: Implementing ASQ Assurance Practices
Session 4: Analyzing ASQ Survey Data
Session 5: Developing and Implementing Improvement Plans
Session 6: Enhancing Passenger Experience through ASQ
FOR TERMINAL, GUEST RELATIONS, QUALITY AND SECURITY STAFF
Training Duration: 3 days
Maximum participats: 25
MANAGING AN INTERNATIONAL AIRPORT (SVC-1H)
Mastering the management 0f an International airport
Unlock the secrets to successfully managing a world-class airport with our course, Managing an International Airport. This comprehensive program covers every critical aspect of airport operations, from strategic airport management and revenue optimization to the complexities of privatization and the pursuit of service excellence. Gain insights into the latest industry trends, enhance your leadership skills, and learn how to navigate the challenges of a rapidly evolving aviation landscape. Whether you are an aspiring airport professional or a seasoned industry expert, this course will equip you with the knowledge and tools to drive efficiency, profitability, and exceptional passenger experiences. Enroll today and take your airport management expertise to new heights!
Key Course Features:
- Comprehensive Airport Management – Learn the key strategies for efficiently operating and managing an international airport.
- Revenue Optimization – Explore various revenue streams, including aeronautical and non-aeronautical income, to maximize profitability.
- Privatization Insights – Understand the benefits, challenges, and models of airport privatization in the global aviation industry.
- Service Excellence – Master techniques to enhance passenger experience, streamline operations, and maintain high service standards.
Course Contents:
Session 1: Introduction to International Airport Management
Session 2: Airport Operations & Infrastructure Management
Session 3: Airport Revenue Management & Business Models
Session 4: Privatization and Public-Private Partnerships (PPP)
Session 5: Enhancing Passenger Experience & Service Excellence
Session 6: Future Trends and Leadership in Airport Management
